This Privacy Policy explains how Kommonify Ventures Private Limited (“Company”, “we”, our”, “us”) collects, uses, shares, and safeguards personal information when individuals — including minors — access or use our web, mobile, and VR-based communication skills trainingplatform (collectively, the “Platform”).

We value transparency and are committed to protecting the privacy of all our users, including minors, in accordance with applicable laws. By using our Platform, you agree to the practices described in this Policy. If you do not agree, you must stop using the Platform immediately.

1.Who We Are

Kommonify Ventures Private Limited is a technology company providing AI-driven and human-led communication skills training to individuals, SMBs, enterprises, universities, and education institutions. 

We operate from India but serve users globally. Our mission is to make communication skills measurable, trainable, and accessible, while respecting your privacy.

2.Applicability to Minors

2.1 Permitted Usage – Our Platform can be used by minors (under 18 in India, or under the local legal age of consent in other jurisdictions) only with the supervision and verifiable consent of aparent, legal guardian, or authorized school representative.

2.2 Consent Requirement – We may request verifiable consent before creating an account for a minor. Consent can be provided electronically, in writing, or via institutional approval (schools/universities).

 2.3 Parental Responsibility – Parents/guardians are responsible for monitoring the minor’s activity on the Platform and for granting or withdrawing consent for marketing communications.

3. Information We Collect

We collect the following categories of personal data:

3.1 Account & Contact Information

• Full Name
• Email Address
• Phone Number
• Date of Birth (DOB)
• Gender
• Physical Address
• Parent/Guardian Name and Contact Details (for minors)
• Organization/Institution Name (if applicable)
• Role, Department, or Course Information

3.2 Communication & Performance Data

• Audio and video recordings of practice sessions.
• Speech-to-text transcripts generated from sessions.
• AI-generated performance scores and feedback across 27+ communication parameters.
• Human coach evaluations (if applicable).

3.3 Device & Technical Data

• IP address, browser type, operating system, device identifiers.
• Log files, session durations, feature usage patterns.
• Error reports and diagnostic information.

3.4 Payment Data

• Transaction IDs, payment method type, and billing address.
• Payments are processed securely via Razorpay.
• We do not store your complete credit/debit card details or bank account credentials.

3.5 Support & Feedback Data

• Communications with our support team.
• Responses to surveys, feedback forms, or bug reports.

4. How We Use Your Data

We use your personal data — including that of minors, where parental/guardian consent is obtained for:

4.1 Service Delivery – To provide Platform access, AI feedback, guided learning, and human-led training.

4.2 Performance Tracking – To generate progress analytics and skill improvement reports.

4.3 Product Development – To train and refine our AI models using anonymized/aggregated data.

4.4 Security & Fraud Prevention – To detect and prevent misuse.

4.5 Payments & Billing – To process subscription fees or institutional invoices through Razorpay.

4.6 Marketing & Promotions –

• Sending emails, WhatsApp campaigns, SMS, push notifications, and in-app messages about offers, programs, and events.
• Personalizing marketing based on usage history.
• For minors – Marketing communications will only be sent after explicit parental/guardian consent.

4.7 Legal Compliance – To meet legal obligations and respond to regulatory requests.

5. Legal Basis for Processing

We intend to get certified under GDPR, DPDP, CCPA, SOC 2, or ISO 27001. Hence, our internal privacy practices are inspired by these frameworks, and we aim to work towards formal compliance. Legal bases we rely on:

• Consent – Especially for minors’ data, marketing, and sensitive information.
• Contractual Necessity – To provide services under your subscription.
• Legitimate Interest – For platform analytics, security, and improvement.
• Legal Obligation – For regulatory and tax compliance.

6. Data Sharing & Disclosure

We do not sell your personal data. We share it only when necessary:

6.1 Service Providers – Including Razorpay (payments), hosting providers, analytics partners.

6.2 Enterprise/University Clients – If your account is provided by an institution, your performance data may be accessible to authorized administrators.

6.3 Marketing Partners – Only after obtaining consent (especially for minors).

6.4 Legal Compliance – When required by law, court orders, or government authorities.

6.5 Business Transfers – In case of mergers, acquisitions, or restructuring.

7. Data Retention

We retain your data for as long as it is necessary to:

• Deliver services.
• Fulfill legal obligations.
• Improve platform performance.
• For minors, parental/guardian consent can be withdrawn at any time, triggering deletion of data unless legally required to retain it.

8. Data Security

We employ:

• Encryption at rest and in transit.
• Role-based access controls.
• Regular internal security reviews.

No online platform is completely secure, and you acknowledge this risk.

9. International Data Transfers

If you access the Platform from outside India, your data may be processed in countries with different privacy laws. We take reasonable measures to ensure protection.

10. Your Rights

You have the right to:

• Access – Request a copy of your personal data.
• Correction – Fix inaccuracies.
• Deletion – Request data removal (subject to legal retention rules).
• Portability – Receive a copy in a machine-readable format.
• Withdraw Consent – Stop marketing communications or processing of minors’ data.

11. Cookies & Tracking

We use cookies and similar technologies for:

• Authentication and session management.
• Analyzing usage trends.
• Personalizing marketing.

Cookies can be disabled in browser settings, though this may limit functionality.

12. Razorpay-Specific Terms

• All payments are processed through Razorpay’s PCI DSS-compliant systems.
• Razorpay’s Terms of Service and Privacy Policy apply to all transactions.
• We only store transaction confirmation details, not full payment credentials.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on the Platform with a “Last Updated” date. Continued use constitutes acceptance of changes.

14. Contact Us

Kommonify Ventures Private Limited
234, 2nd Floor, Kailash Vihar, City Centre, Gwalior, Madhya Pradesh – 474011, India
Email: info@kommonschool.com